The Short Version
We collect what you type into the inspection form and nothing else that identifies you personally. The one exception is a roof photo you choose to upload to the roof photo check, which we do not keep (see the Roof photo check section below, including what our AI provider's own terms say). That information goes to the C&N Construction scheduling team so somebody can call you back about your roof. We do not sell it, we do not rent it, and we do not hand it to lead brokers. Ask us to delete it and we will.
What We Collect
Information you give us. The inspection request form asks for your name, phone number, and property address, and optionally your email and a description of the damage. If you call or email instead, we have whatever you tell us in that conversation, along with any documents you send, such as an adjuster's estimate or a denial letter.
Information collected automatically. Like nearly every website, this one loads Google Tag Manager, which in turn loads Google Analytics. That records the usual analytics signals: pages viewed, approximate location derived from IP address, device and browser type, and the referring site or search engine. Our web server also writes standard access logs containing IP addresses, request paths, and timestamps.
Information from AI agents. When an AI assistant books an inspection through our MCP gateway on your behalf, it submits the same fields the form does. The gateway keeps the requesting IP address in memory for one hour purely to enforce a rate limit of five bookings per hour, and that record is never written to disk.
What We Do Not Collect
We do not ask for and do not want your Social Security number, your date of birth, your policy number, your bank details, or a payment card. Nothing on this site charges money, so no payment processor ever sees you. If a page or a caller claiming to be us asks for any of those things before an inspection, that is a sign something is wrong; call the office directly at (708) 847-5095 to verify.
How We Use It
- To call you back and schedule the roof inspection you asked for
- To perform the inspection, produce the photo report, and get it to you
- To assist with your insurance claim if you ask us to, which means sharing documentation with your carrier and adjuster at your direction
- To answer warranty questions and service an existing project
- In aggregate and without identifying you, to understand which guides people find useful
We do not use your information for automated decision-making, we do not build behavioral profiles, and we do not use it to train machine learning models. The one place a third party sees a photo is the AI provider for the roof photo check, and what that provider says it does with it is set out below.
Who It Goes To
C&N Construction, Inc. Chicago Storm Pros is that company's storm restoration brand, so every lead goes to its scheduling and inspection team. That is the whole point of the form.
FormSubmit. Inspection requests are relayed through formsubmit.co, a third-party form-to-email service, which processes the submission and delivers it as email. It handles the message in transit and does not use it for its own purposes.
Google. Google Tag Manager and Google Analytics receive the automatic analytics signals described above. Fonts are loaded from Google Fonts, which means Google's font servers see your IP address when a page loads.
Z.ai. Only if you upload a photo to the roof photo check, as described in the Roof photo check section below.
Your insurance carrier, but only if you ask us to help with a claim, and only the documentation that claim requires.
Nobody else. We do not sell personal information, we do not share it with lead aggregators or other contractors, and we do not trade it for referrals. We will disclose information if a court order or law requires it, and we will say so unless legally barred from saying so.
Roof photo check
The roof photo check lets you upload a photo of your roof so we can circle what it seems to show. Uploading is optional, and the same page works as a checklist without it.
What is sent. The photo, and nothing else about you. Before it leaves your device, your browser shrinks it and re-saves it, which removes the location data and other hidden details in the file. Our server removes them again before anything is forwarded. You confirm, with a box you tick first, that you own the photo or have permission to share it.
Who processes it. Z.ai, an AI provider, reads the photo with its GLM-5.3-Flash model and tells our server which signs it sees and where. Z.ai handles the photo under its own terms. We send the photo through Z.ai's paid API (the business service for developers), and we have not agreed to let Z.ai use it for any other purpose. The words you read in the result are written by our own rules, not by the model.
What Z.ai says about keeping and training on API data. We checked Z.ai's published terms on October 22, 2026. Z.ai separates its API customers from its consumer users, and the answer for the API is as follows.
- On training: Z.ai's Terms of Use (last updated April 14, 2026), in the Additional Terms for API Services, say: "We will only use End User Content as necessary to provide you with the API Services, comply with applicable law, enforce our policies, and prevent abuse." They add that Z.ai will not use that content "to develop or improve Services, unless you explicitly agree to such use." The same terms say that, for individual users of Z.ai's own apps, Z.ai may use content to develop and improve its services. That consumer rule is not the one that covers our use.
- On retention: Z.ai's Data Processing Addendum for API Services, published with its privacy policy (privacy policy last updated September 29, 2025), says: "The Company do not store any of the content the Customer or its End Users provide or generate while using our Services. This includes any texts, or other data you input. This information is processed in real-time to provide the Customer and End Users with the API Service and is not saved on our servers." It then says other customer data is stored temporarily "for the purposes of providing the API Services or in compliance with applicable laws."
Two things to understand about that. First, these are Z.ai's statements about its own practices. We cannot audit them, and Z.ai may change its terms. Second, the terms let Z.ai use content as needed to comply with law, enforce its policies and prevent abuse, so a photo could be looked at or kept for those narrow purposes. Z.ai generally runs its services from Singapore, so your photo is processed outside the United States. If that is not acceptable to you, do not upload a photo: the same page works as a checklist that sends no photo anywhere.
What we keep. Nothing, unless you ask for an inspection. We do not store the photo, and our server logs hold only the time, a scrambled form of your IP address, the result category and how long the request took. We never use your photo for marketing without separate written permission from you. The optional box that says we may contact you about using your photos as examples records nothing today.
If you ask for an inspection. At the end of the check you can request a free inspection. The request needs your name, phone number and email, and a box you check that shares them with C&N Construction, Inc. of Hillside, Illinois, the roofing contractor behind Chicago Storm Pros. When you send it, our server emails C&N one notice holding your contact details, any note you add, your town, what the check seemed to see, your photo (if you added one) with the circles drawn on it, the page you came from, and a record of the box you checked with the time, your IP address and your browser. The photo still has its location data removed. Our server writes none of this to disk; it lives on in C&N's email and job records, which follow the retention rules below. C&N uses it to call or email you about the inspection you asked for.
The city question. Giving a city is optional, only unlocks the storm records for your town, and stays in your browser. We do not store it unless you choose to book an inspection, and we never ask for a street address in this check.
How Long We Keep It
Inspection requests and the resulting inspection reports are kept as long as the business relationship lasts, plus the period Illinois law and the workmanship warranty require, because a warranty claim in year seven needs the original file to be answerable. Analytics data follows Google's retention settings. Server access logs rotate on a short cycle. Requests that never become an inspection are removed once they are clearly stale.
Your Choices
- Deletion. Email info@cnroofs.com or call (708) 847-5095 and ask us to delete your information. We will, subject to any records we are legally required to retain.
- Access and correction. Ask and we will tell you what we have on file and fix anything wrong.
- Stop the calls. Tell whoever calls you, or email info@cnroofs.com. One request is enough; you should not have to repeat it.
- Roof photos. We keep none unless you send one with an inspection request. To have that one deleted, email info@cnroofs.com. To ask about the AI provider, write to support@chicagostormpros.com and we will pass your request on to Z.ai where we are able to.
- Analytics. Browser do-not-track settings, ad blockers, and Google's own opt-out tools all suppress the analytics tags on this site. Nothing on the site breaks when they are blocked.
Cookies
This site sets no cookies of its own. The cookies you may see come from Google Tag Manager and Google Analytics, which use them to distinguish one visit from another. Blocking them costs you nothing here: there is no login, no cart, and no personalization to lose.
Text Messages And Calls
Submitting the form or asking an AI assistant to book on your behalf is a request for us to contact you about a roof inspection, by phone at the number you gave. It is not consent to marketing text blasts, and we do not run any. Standard carrier rates apply to any call or text between us.
Children
This site is for property owners and is not directed at children under 13. We do not knowingly collect information from children. If you believe a child submitted information here, email info@cnroofs.com and we will delete it.
Security
The site is served over HTTPS, form submissions are encrypted in transit, and access to the lead inbox is limited to the people who schedule and perform inspections. No system is perfect, and we will not pretend otherwise. If you would rather not put your address in a web form, call (708) 847-5095 and give it to a person instead.
Changes To This Policy
If this policy changes materially, the effective date at the top changes with it and the previous version is superseded. There is no version of this page that quietly widens what we do with your information; a change that mattered would be described here in the same plain language.
Contact
C&N Construction, Inc.
24 N Hillside Ave, Hillside, IL 60162
Phone: (708) 847-5095
Email: info@cnroofs.com
Support: support@chicagostormpros.com
Questions about anything on this page go to those addresses or that number, and a person answers them. The rules for using this site, the roof photo check and the MCP gateway are in our Terms of Use.